We are looking for an exemplary customer service specialist to support a global construction OEM to serve as the facilitator for purchasing parts, placing orders, and addressing technical questions from customers and dealers. This is a company that continues to expand its reach into North America with great career growth opportunities – if you are looking to make a long term impact within a company, this is the place for you!

Your Mission: 

  • Provide parts support to dealers and customers via phone or email
  • Identify and understand problems of dealers and customers to help troubleshoot and fix issues
  • Yield customer and dealer response to inquiries, concerns, requests, and orders
  • Collect customer information and help determine parts needed
  • Escalate larger customer or dealer issues to respected internal departments
  • Manage daily call schedule with customers and dealers
  • Research latest system information, and computer system updates
  • Process orders and issue purchase orders

Job Qualifications:

  • 2+ years experience in Customer Service or related field
  • Experience with heavy machinery, heavy equipment, auto parts or related field required
  • Computer software knowledge preferred
  • Strong communication skills, both written and verbal
  • Detail oriented with great organizational skills
  • Microsoft Office (Excel, Microsoft Word) skills required
  • Bilingual (English & Spanish) is preferred

Apply Now!

Sign up to stay up to date on all job opportunities, industry updates and more!

**Your information is ALWAYS kept private and NEVER shared. See details.

Let’s talk. And then let’s get to work.

Send us a question or arrange a time to talk about your future. We typically respond within one business day.

Green Mountain Lion Corp
56 West Twin Oaks Terrace, Suite 4
South Burlington, VT 05403

Phone: +1 802 448 8250

Email: info@grnvt.com