We are looking for a customer centric, expert in port machinery to join a global construction OEM to support, diagnose and repair equipment as a Product Support Representative. You’ll leverage your strong background in troubleshooting, root cause analysis, and technical service to maximize uptime and customer satisfaction.

Your Mission:

  • Research and analyze technical and operational product problems
  • Develop and validate field service solutions quickly
  • Work closely with suppliers, parts, and warranty to communicate and configure solutions effectively
  • Analyze data, field failures, test components, systems and entire units
  • Administer training as needed with customers for troubleshooting, diagnostics and repairs
  • Prioritize and execute on issued reports
  • Troubleshoot issues over the phone as needed 
  • Travel to customers on large scale troubleshooting issues

A Few Qualifiers:

  • Proven experience with hands-on repair of cranes and heavy lifting equipment
  • Strong knowledge of hydraulic, mechanical, and electrical systems
  • Excellent written and verbal communication skills
  • Customer-first mindset, with the ability to problem solve
  • Ability to obtain TWIC card and eRail railroad badge
  • Ability to thrive in fast-paced environment
  • Up to 85% travel

 

Apply Now!

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Let’s talk. And then let’s get to work.

Send us a question or arrange a time to talk about your future. We typically respond within one business day.

Green Mountain Lion Corp
56 West Twin Oaks Terrace, Suite 4
South Burlington, VT 05403

Phone: +1 802 448 8250

Email: info@grnvt.com