A global agricultural OEM is looking for a technically minded leader to ensure the dealers in their territory are ready and able to provide superior after sales support. This person will work closely with dealerships to train technicians, properly stock their parts department, assist with warranty claims and difficult machine repairs. This role has opportunities in multiple locations.

Your Mission: 

  • Provide technical support to the dealerships
  • Ensure dealers have the proper resources and facilities to repair equipment to maintain customer satisfaction
  • Conduct training to ensure dealerships’ technicians are properly trained to work on machinery and maintain appropriate skill level
  • Assist with customer issues and properly employ goodwill
  • Train dealers on the proper warranty process and procedures
  • Ensure parts department is properly stocked based on machine sales
  • Provide parts technical assistance when necessary
  • Properly train dealer employees to use the dealer portal

Qualifications:

  • Bachelors Degree
  • 5+ years experience in the construction, industrial or agricultural equipment industry
  • Excellent communication skills, both written and verbal
  • Technical Problem Solver
  • Advanced knowledge with Microsoft Office (i.e. Excel, Word, PowerPoint, and Outlook)
  • Travel up to 90%

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Green Mountain Lion Corp
56 West Twin Oaks Terrace, Suite 4
South Burlington, VT 05403

Phone: +1 802 448 8250

Email: info@grnvt.com