There are two ways to consume this article. Read below, or hear from Kristie Stern directly in this video. Thinking about a counteroffer? It’s definitely tempting. But before you jump at it, remember to consider why you’re looking to leave in the first...
In today’s competitive business landscape, retaining talented employees is crucial for a dealership’s success. High turnover rates can be costly in terms of recruitment expenses and the loss of institutional knowledge. Therefore, developing an effective employee...
Conducting a highly informative and cohesive interview that feels successful for both sides is an art form! It can take years for a hiring manager to perfect their questions, delivery and ability to hear the deeper answer. Many books have been written on the topic,...
Picture this – you and your family have relocated for a new job in a new city, struggled to find affordable housing, and had to say goodbye to familiar friends and sights. You haven’t yet found the local “creature comforts” and your first day has arrived faster than...
In high performing dealerships, every team member — from the general managers to the sales reps, finance personnel, service technicians and marketing experts — will be found in front of customers each and every day, interacting with them, engaging with them, and...