Our client, a global equipment manufacturer, is seeking a Senior Aftersales Business Manager to drive growth across a dynamic global market. This role is designed for a commercially minded leader who knows how to expand revenue beyond whole goods sales by strengthening parts strategy, advancing service offerings, and creating new value across an international distribution network.
This opportunity will allow you to connect market demand, channel performance, and business strategy into a clear path for growth. Your success will come from a blend of commercial leadership, global market awareness, cross-functional collaboration, and the ability to balance strategic planning with practical execution. Drawing on your experience across international markets, team leadership, and channel development, you will help shape aftermarket programs that support customer success and long term business performance.
Your Mission
- Lead business growth efforts tied to parts, service programs, and other aftersales revenue opportunities
- Develop and refine commercial strategies that support market needs, channel performance, and overall revenue goals
- Guide and support a global team focused on aftersales growth, talent development, and strong execution against business priorities
- Identify opportunities to improve product support offerings, value-added services, and supplemental revenue streams
- Partner with internal teams and external channel partners to strengthen alignment, improve responsiveness, and support growth initiatives
- Help shape distribution and supply approaches that support market expansion, product availability, and customer satisfaction
- Build and maintain strong relationships across the dealer network and broader stakeholder base to support collaboration and problem-solving
- Gather and interpret market feedback, channel input, and business data to support planning, forecasting, and strategic decision-making
- Present performance updates, recommendations, and growth plans to leadership and other key stakeholders
- Establish metrics and priorities that improve aftersales performance while contributing to broader business objectives
A Few Qualifications
- Bachelor’s degree or higher required
- Strong background in business development, aftermarket sales, or commercial leadership within equipment or a related industry
- Experience building and executing growth strategies across international or multi-region markets
- Proven success leading teams and supporting performance through coaching, structure, and accountability
- Familiarity with dealer or distributor networks and an understanding of how to support channel growth
- Ability to influence senior stakeholders and work effectively across multiple departments and business units
- Strong analytical and strategic thinking skills with the ability to turn information into practical action
- Solid communication skills and comfort working with both internal leadership and external partners
- Working knowledge of heavy equipment applications and the business drivers behind customer support and channel performance
- Willingness to travel extensively, including international travel
Apply using the link below or feel free to reach out directly to Amanda Thibault.
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